Time to have your say!

Rockdale has commissioned Acuity, a market research company who specialise in the social housing sector, to carry out a survey with residents.

What is the survey about?
The survey is a general satisfaction survey (perception survey) asking residents what they think about their home and housing services provided by Rockdale, highlighting the issues residents are most concerned about. The survey is a census, and all residents will be invited to take part throughout September and into early October 2023.

Who is Acuity?
Acuity Research & Practice (Acuity) provide tenant satisfaction surveys and benchmarking services, helping housing providers to improve services and engage with their tenants and residents through an understanding of satisfaction, performance, and profiling data. They have been providing consultancy services to the social housing sector for over 25 years.

For more information please click on this link.

Results of our tenant satisfaction measures following the survey described above can be found by clicking on the link below.

Satisfaction Survey results – please click here