Please visit this page for regular updates on Rockdale’s plans whilst dealing with this unprecedented situation, due to COVID-19.
Updated 3 August 2020
Rockdale House Care Home
Great news – we are starting to welcome back visitors! Please click on the link below to find out how you can book a visit to your loved one.
Our priority remains the safety of our residents and colleagues and we are very aware that there may be a second wave of the virus and we want to do all we can to minimise this risk at Rockdale. Thank you to our colleagues who have worked so hard in the last few months to provide exceptional levels of care under challenging circumstances.
We have no cases of the Coronavirus and we are enjoying many activities. A ‘scrapbook’ page showing what we have been up to can be found here: https://www.rockdale.org.uk/keeping-safe-and-having-fun-in-the-house/
We would also like to thank the families and the community who have supported Rockdale over the last few months. Your kindness and generosity have been very much appreciated.
Do contact the home if you need details for Facetime, WhatsApp or Messenger, as another alternative for keeping in touch with loved ones. Unfortunately, Skype is not working.
Student volunteers who were visiting residents in the House are now writing to those residents and producing some videos to entertain them.
Families and volunteers are sharing videos to keep in touch with residents – https://www.rockdale.org.uk/volunteering/
Covid-19 Contingency Plan
Our Covid-19 Contingency Plan can be found by clicking here.
Our Home help service will be extended to include full cleans, as long as the resident is able to socially distance in another room, and staff will be required to wear full PPE at all times.
The Pantry staff will take over takeaway deliveries and we are looking at how we can reintroduce the restaurant service safely.
The lettings team are now able to let properties, although there are strict new procedures in place to ensure safety. As a result, it might take a little bit longer than usual to let them to new residents.
Our maintenance team will be responding to more routine maintenance appointments with a reduced service, due to the need to clean equipment and change PPE after each appointment.
We are aiming to open reception with reduced opening times, as soon as plastic screens have been installed. These have been delayed due to the huge increase in demand, with many businesses now installing them.
Weekly newsletters are provided to residents and some of these can be found in our ‘News’ items on the website. We are very proud of our staff, they are all doing an amazing job.
Visitors – please do not invite non-essential visitors on-site
Carers and health professionals should continue to provide you with care and, where possible, family members can help residents with shopping.
Your health and that of our staff are of the utmost importance to us and we hope that with sensible precautions we can limit the spread of this virus. Please be mindful of others who may not have good immune systems by maintaining frequent and thorough hand washing and avoiding close contact with others.
If you have any questions, please email email@example.com.
Helpful links to national up to date information:
The UK coronavirus (COVID-19) page will keep you in touch with how the Government is responding.
The NHS coronavirus (COVID-19) page includes a wide range of health-related information.
If you are planning to travel abroad check the Foreign and Commonwealth Office travel advice page.