Please visit this page for regular updates on Rockdale’s plans whilst dealing with this unprecedented situation, due to COVID-19.
Rockdale House Care Home (scroll down for Independent Living information)
Currently, we are all in full national lockdown. Links to the Government information and NHS information can be found at the bottom of this page.
Our first vaccines were administered in the care home on Saturday, 9th January.
We would like to thank the families and the community who have supported Rockdale over the last few months. Your kindness and generosity have been very much appreciated.
A ‘scrapbook’ page showing what we have been up to can be found here: https://www.rockdale.org.uk/keeping-safe-and-having-fun-in-the-house/
Do contact the home if you need details for Facetime, WhatsApp or Messenger, as another alternative for keeping in touch with loved ones.
Student volunteers who were visiting residents in the House are now writing to those residents and producing some videos to entertain them.
Covid-19 Contingency Plan
Our Covid-19 Contingency Plan can be found by clicking here.
We are currently following the national lockdown rules.
During the current lockdown measures, residents are not permitted to have visitors to their property UNLESS they form part of their support bubble.
Residents are permitted to exercise with their household or with one other person. This should be limited to once per day and not travel outside of the local area. The safety of our residents and colleagues remains our priority, so it is important that we aim to reduce the number of visitors in order to control and reduce the spread of Coronavirus.
Rockdale’s independent living residents are kept up to date regularly by letter. Family members can request copies of the letters via the resident if you would like to be kept informed.
GPs will organise Covid vaccines direct with our independent living residents.
Reception is currently closed but contact can be made via telephone or email.
Support Service – Support Co-ordinators have been available during the Covid pandemic and they will continue to be during the current restrictions. Support staff will only enter a resident’s property where there is urgent need to do so. If staff need to enter a residents’ home, they will continue to wear the necessary PPE as previously outlined. This is to ensure that we reduce any potential spread of infection.
Support staff will continue with their regular telephone calls to ensure that all residents are safe and feel supported. There may be times we need to limit the number of Support Co-ordinators on-site in order manage the interaction between staff members and reduce the risk of infection in order that we can continue to provide essential services to our residents.
Home Help – the Home Help staff can continue to support residents as below:
- shopping – list will be obtained and items purchased will be delivered to the door
- laundry – will be collected and returned to the door
- cleaning – no routine cleaning will be carried out. However, if you are deemed clinically extremely vulnerable and/or have no other means of support please contact us and we will aim to assist where possible.
Repairs Service – only emergency repairs will be carried out and we will continue to ensure that the site is clean and rubbish is collected.
The lettings team are now able to let properties, although there are strict new procedures in place to ensure safety. As a result, it might take a little bit longer than usual to let them to new residents.
Fortnightly informal newsletters are provided to residents to keep each other uplifted during these challenging times. Creative writing, artwork and memories are shared amongst us. Some of these can be found in our ‘News’ items on the website. We are very proud of our staff, they are all doing an amazing job.
Visitors – please do not invite non-essential visitors on-site.
Carers and health professionals should continue to provide you with care and, where possible, family members can help residents with shopping.
Your health and that of our staff are of the utmost importance to us and we hope that with sensible precautions we can limit the spread of this virus. Please be mindful of others who may not have good immune systems by maintaining frequent and thorough hand washing and avoiding close contact with others.
If you have any questions, please email firstname.lastname@example.org.
Helpful links to national up to date information:
The UK coronavirus (COVID-19) page will keep you in touch with how the Government is responding.
The NHS coronavirus (COVID-19) page includes a wide range of health-related information.
If you are planning to travel abroad check the Foreign and Commonwealth Officetravel advice page.